Nasama Resort

Don't stay here! I arrived at 6pm on the night of check-in. No one helped me move my luggage. The lady at the counter dragged my luggage on the gravel road. My room was arranged on the second floor at the back of the hotel. Because the luggage was too heavy, no one could move it, so she said she would call security for help. When I arrived at the door of the room, I wanted to use the key to open the door, but I found that the door was not closed. As soon as I opened the door, I smelled a urine smell. I hurriedly told the front desk that I wanted to change rooms, but there was no apology. They said that there were no rooms and they gave me a bottle of air fragrance spray. The next day, I went out and bought a drink to cool the refrigerator. When I opened the refrigerator door, I saw a dead dirty roach on the shelf where eggs were placed. It was really disgusting. It was useless to respond to the hotel by email. There was no apology. On the third day, I went out early in the morning to go on a trip. When I came back, I found that the room service came in to clean my room. I hung a sign for 2 nights and it was not disturbed. Suddenly, they said that I hung a sign to clean my room. The point is that the dead dirty roach was still there. The last day was even worse. The hotel water supply was cut off. I had to check out and had no water to take a shower. I made several phone calls before it was restored. After I checked out, I told them that they wanted to improve the service, but they didn't even apologize. They looked at me with disdain as if I was asking for trouble. By the way, there is no phone in the room of this hotel. You have to use your own mobile phone to call the hotel to contact the front desk.

Very pleasant hotel with 2 restaurants offering a good variety of dishes. Friendly and welcoming staff. The beach area with access to the sea allowed us to have great snorkeling moments.

The room is more like the primitive era, with a very small swimming pool and close to the sea. The sound of sea breeze and waves is very loud at night, making it difficult to sleep. There were a lot of small black bugs on the bed, and the red bumps on my arms that I had bitten after staying there for one night have not gone away for a week... I asked the hotel to check out early the next day, but the hotel didn't agree, so I had to bear the one-night room fee. I changed to other hotels and the experience was very bad! Not recommended for everyone to live here.

It was a place where I was satisfied with all the services and facilities.